The rooms were spacious, and the staff was friendly and helpful. The highlight was the amazing food offered at the hotel, which was a true culinary experience. the hot spring was a great way to relax after a day of sightseeing.

The hallways had a lingering smell of smoke, which could be off-putting for some travellers. certain advertised facilities were not available for use, such as the rotenburo and some restaurants having early closing times.

The hotel offers a good value for the price with a decently sized room and clean accommodations. the onsen experience is nice with free access. the hotel staff are friendly and helpful in accommodating guests' needs.

Though some rooms were nice and clean, the hotel may be a bit dated and could use some updates in facilities and furniture.

The staff, especially Mr. D'ate, were immaculate and friendly. Fantastic hospitality and service. Tasty breakfast with friendly breakfast staff. Spacious rooms with Japanese-style bathrooms. Relaxing onsen experience. Nearby shopping mall Aeon. Warm and friendly Saku people.

Nothing to mention.

We had a great stay in this hotel. The staff was super friendly and provided the best hospitality we have ever experienced in the Far East. The hotel facilities were well-maintained and clean, including the hot spring which we unfortunately couldn't use due to our tight schedule. The breakfast was tasty, especially the eggs and bacon, and the staff in charge of it were fantastic. The hotel's location in this area of Japan was convenient, and parking was also available.

Couldn't find any faults at all.

Room size and cleanliness met expectation for the price paid. the onsen was a lovely experience and free to use. the hotel was located in a convenient area close to key attractions. the staff was friendly and helpful.

The restaurant hours were not updated on the information provided, which caused a bit of confusion. the smokers smell in the hallway was unpleasant, but this was not an issue inside the rooms.